djdicetn
Lawn Addict
- Joined
- Sep 3, 2012
- Threads
- 12
- Messages
- 2,193
Dealers should do it. Dealers were notified so they could contact customers to organise repairs. It's not on hustler to phone 10,000 people. Next.
Again, since Hustler decided to allow big box stores to sell the RSD the dealers cannot be expected to address those customers directly. So, if Hustler has sold 10,000 units they should have discovered the problem after the first 500-1,000. Apparently, you assume that all of the RSD's without the correct parts on the clutch assembly are in that first 500-1,000 sold and account for all of the users reporting belt/tension spring problems here(I guess logistically that "could" be true). I would have to look at each post on these forums of a user who had a problem, when they bought their RSD and was their ZTR's serial# in the first 500-1,000 sold. Probably impossible, just gonna have to see when this thread dies.