Raptor SD recall

[mooch91]

MRCo. are the 2 washers and bolt shown the complete update? If in doubt contact your dealer chances are the update was not done without your knowledge.

17 hours on my SD now, great mower I would buy again.

^ This - is this what I'm looking for?

Thanks!

 

[gfp55]

Good advice,I'll do it twice with hopes the grass doesn't clog the chute too often.Unfortunately my delivery date was moved back to May 23..... Once I get going it should bring some much needed "fun mow".Neighbors will probably throw a party as eye sore is corrected.

I'm not trying to make anyone mad here, but nobody has addressed something very important with your first cut (long, tall grass). You should read the manual first before you just jump in and start cutting your (field). If you want to get many years out of your machine you need to (break it in), let all the moving parts work themselves so that all the sharp parts get smoothed and more rounded. All machine parts need to work themselves in place easy. Your manual should say something to that effect. Cars/trucks/ect. say not to do full throttle starts, tow heavy loads and so on for the first 500 or so miles to break things in. You can do anything or listen to whoever you want, but I think its just a good idea to let the machine acclimate itself before making it work hard so you get many good years of service. But thats just me.

 

[MRCo.]

MRCo. are the 2 washers and bolt shown the complete update? If in doubt contact your dealer chances are the update was not done without your knowledge.

17 hours on my SD now, great mower I would buy again.

One washer goes above, the other below to double the original, as you see there. Looks like you got it fixed.

 

[Tta197]

Mrco., I'm trying attach a picture of my clutch but I don't think mine was done even though the dealer said it was. My deck has a bit of vibration due to the belt bouncing around while the blades are engaged. Is this normal?

 

[RaptorSD]

Mrco., I'm trying attach a picture of my clutch but I don't think mine was done even though the dealer said it was. My deck has a bit of vibration due to the belt bouncing around while the blades are engaged. Is this normal?

Doesn't look like it, MRCo. will be able to tell you. You're missing the big washer, even the grade markings on the 2 bolts are different. Let us know how it goes with the dealer.

 

[Kremeneon]

Thanks for the pics! I just checked mine, one washer. time to call dealer I guess.

 

[djdicetn]

Thanks for the pics! I just checked mine, one washer. time to call dealer I guess.

Doesn't Hustler "require" registration of all ZTR's sold??? My dealer took care of the registration of my Gravely and the Kawasaki engine. User MRCo indicated that Hustler was contacting all owners, stopping sales of Raptors without the recall fixed, etc. but it sure seems like there is an ongoing number of buyers that are unsure the fix has been applied and/or having to contact Hustler or their dealer themselves. Why are so many falling through the cracks???

 

[djdicetn]

More proactive than issuing a stop sale notice and a fix and having dealers contact customers to organise repairs ASAP while recommending not using the mower? Pray tell how.

This is the statement I am referring to above.

P.S.
That was on 5/6/14...so how long does it take to contact all owners?

 

[Kremeneon]

This is the statement I am referring to above.

P.S.
That was on 5/6/14...so how long does it take to contact all owners?

I registered my mower independently of the dealer, no notice yet.

 

[Ric]

Doesn't Hustler "require" registration of all ZTR's sold??? My dealer took care of the registration of my Gravely and the Kawasaki engine. User MRCo indicated that Hustler was contacting all owners, stopping sales of Raptors without the recall fixed, etc. but it sure seems like there is an ongoing number of buyers that are unsure the fix has been applied and/or having to contact Hustler or their dealer themselves. Why are so many falling through the cracks???

Most manufacturers are going to require registration on their mowers from dealers but whether HD registers anything is anyone's guess. The best way to register any piece of equipment with the manufacturer is to do it yourself, paper work for your registration should be included at time of purchase so you can fill it out and send it in or you can register it online at their site. Now I can tell that I have years ago purchased mowers from HD and they have never done anything about registering any mower I've ever purchased.