I bought a new 213111 mower this Spring. Almost from day 1, the rear wheel height lever has shown a tendency to slip to another setting during mowing. It looks to me like a design flaw. Different from the front wheel which has a central pin to hold it. I am willing to also consider operator error (me) or incorrect assemblyat the Ace store where I bought it. Anybody ?
Toro 21311 Rear Wheel Cut Height Adjuster
- Thread starter Jimself49
- Start date
I doubt it was your operator error on your part. Height adjusters on those mowers are setup at the factory. Take unit back to Ace, if they are an authorized repair dealer, of a Toro authorized dealer for warranty repair. Hope Ace or you did the warranty paper work so you are covered. AS THIS SHOULD BE COVERED UNDER YOUR WARRANTY, DO NOT TOUCH.
Yeah, you are right. Toro apparently has a BIG PROBLEM. The two closest places for authorized warranty work that Toro gave me, both refuse to do it unless I bought it there. Its now MY PROBLEM.
call toro and tell them what the repair stations told you.
The only things I would check would be to make sure the height adjuster is fully seating on the locking protrusions, and that the axle nut is not really loose.
The only things I would check would be to make sure the height adjuster is fully seating on the locking protrusions, and that the axle nut is not really loose.
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