This looks like a new mower from Toro, 30" wide twin blade.
Toro | Timemaster
Toro | Timemaster
Haven't had one complaint on the machines we have sold. Don't know where you did your research but when I contacted my tech rep with Toro today and listed your complaints he said that he has not heard any of those comments. This mower has only been out for three months Max, hard for me to understand. Lawn Boy has been part of Toro since 1989, a lot longer than 6 years. Both lines are well respected in the industry. I think you will see that you are judging the TimeMaster a bit early, with bad for the most part info. I would like to hear from you about this a year from now.