toro 12ava-29Q711 question

foxhunter

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the mower is a 21" self propelled with rear bagger. there is where the problem is. for some reason the rear bagger doesn't have any place for the 2 hook to latch onto. am I missing parts off the mower? I know this isn't rocket science but they don't mow grass on the space station.
any help is appreciated.
thx
bob (new guy)
 

Rivets

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The bag gets hooked at the very top on the handle bracket. Open the back lid fully and you’ll find a slot on each side next to where the handle attaches.
 

foxhunter

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I see the indents which is where I would have guess the hooks went but for some reason the bag frame is smaller and won't stay in place. maybe it is bent?
 
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