Well, you may be right about that. As a long time Honda associate, now retired, I wanted to support the company that had been so good to me and my family. I guess the moral of the story is sometimes it works out and sometimes it doesn’t.That would have bought three or four MTD self propelled mowers I suspect. Sometimes you actually don't get what you pay for.
Thanks everyone. I have already located a new dealer. The closest one to me is at a Northern Tool store that I check out once or twice a year. Next time I’m there I will be speaking to them about having them service my mower going forward.
I knew the dealer was lying to me all along and was very grateful that Honda contacted them directly because otherwise they would not have honored the remainder of my warranty.
After all of this I have zero trust in that particular dealership. It’s just disappointing that a dealer will take over $1,100 of your hard earned money for a mower and a trimmer then try to give you the shaft when you need service. I still remember the 1st time I took it to them the service manager’s first question was “did you buy it here or a big box store”? I specifically told him I bought it from his dealership because I wanted to establish a good relationship with them if and when I needed service.
Ya just never know!