bassadict69
Active Member
- Joined
- Apr 2, 2014
- Threads
- 17
- Messages
- 55
Mower is a Gravely 52HD
I took the mower in for its spring tune up...new blades, oil change, etc. The invoice said they changed all filters, oil, changed blades, leveled deck and checked air pressure in tires. When I took it in it was cutting perfectly. I got it back and the left side was not cutting right. I took it back, they kept it a couple more weeks and said it they adjusted some spring and it was cutting perfectly. They also gave me some line about cutting on 3 and reminded be about the cutting only 1/3 of the grass rule and maybe I was attempting to cut too low. I explained to them I am cutting on the same level I have cut at since buying the mower from them a couple of years ago and never had a problem.
I bring it home and it is cutting the same. I argued with them a little over the phone and finally the one who sold me the mower 2 years ago agreed to swing by my house on his way home. I mowed some while he was here and he agreed that it was in fact not cutting well.
They have now had it over a week and he tells me they are scratching their heads and have had several mechanics as well as the owner look at it. They say they think the tire pressure on the left side was too high and maybe the blades were bad. In other words they do not know!
I did notice that with the blades engaged one of the chains hanging the deck was vibrating like it was a little loose and not tight. I also noticed one of the pulleys under the deck thing that you can raise to see the belts was vibrating and moving around quite a bit rather than staying tight to keep the belt tight. I do not know which pulley or belt it was. I want to say it was the larger pulley on the right side.
Any ideas on the problem? I am aggravated beyond belief! I spent alot of money on this mower expecting years of problem free service from it and now this...
I took the mower in for its spring tune up...new blades, oil change, etc. The invoice said they changed all filters, oil, changed blades, leveled deck and checked air pressure in tires. When I took it in it was cutting perfectly. I got it back and the left side was not cutting right. I took it back, they kept it a couple more weeks and said it they adjusted some spring and it was cutting perfectly. They also gave me some line about cutting on 3 and reminded be about the cutting only 1/3 of the grass rule and maybe I was attempting to cut too low. I explained to them I am cutting on the same level I have cut at since buying the mower from them a couple of years ago and never had a problem.
I bring it home and it is cutting the same. I argued with them a little over the phone and finally the one who sold me the mower 2 years ago agreed to swing by my house on his way home. I mowed some while he was here and he agreed that it was in fact not cutting well.
They have now had it over a week and he tells me they are scratching their heads and have had several mechanics as well as the owner look at it. They say they think the tire pressure on the left side was too high and maybe the blades were bad. In other words they do not know!
I did notice that with the blades engaged one of the chains hanging the deck was vibrating like it was a little loose and not tight. I also noticed one of the pulleys under the deck thing that you can raise to see the belts was vibrating and moving around quite a bit rather than staying tight to keep the belt tight. I do not know which pulley or belt it was. I want to say it was the larger pulley on the right side.
Any ideas on the problem? I am aggravated beyond belief! I spent alot of money on this mower expecting years of problem free service from it and now this...