Very frustrated. I have a good Kobalt 19 in 40 V lithium ion cordless mower and it has served me well for over 5 years now. It came with two batteries of 40V, a 2 ah and a 4 ah..........and they have served me well. The 4 ah loses power shortly now and the 2 ah is approaching the same. They are near the end of their lives. My frustration is trying to find a replacement battery. I bought one Kobalt replacement first on Amazon, a 40 V........and it seems to charge completely but once in the mower, it dies within less then a minute and the mower stops. I figured it to just be a bum battery. So I bought a brand new one at Loews.....40 V Max 4 ah extended run............and charged it up fully, placed it in the mower, and it ran for less then a minute then the mower dies. When I run my near dead old batteries in the mower, it runs fine until the battery no longer holds its charge. So please, what I am missing here? Are the new Kobalt 40 V 4 ah batteries not compatible with my present older Kobalt mower? Have they altered it somehow so now I need to buy a new mower or what? What am I missing here? Please help. My lawn really needs to get mowed soon.
The warranty gives you legal rights, and you may also have other rights that vary from state to state. For replacement parts, call our customer service department at 1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday - Friday.