Lost a customer over this yesterday despite my arguments with him he refuses to be put on a 7 day cycle he says 14 is enough. He wants me to cut it short enough to achieve that. This time of year my minimum height for grass is 2 1/2" I don't even like doing that but that's what I was cutting his lawn at.
Yesterday he called me to cancel service saying he still had to mow it on the off week and that I was not cutting to their satisfaction. I argued saying his sprinklers are on daily I cut it as low as I can without destroying it if we could start cutting weekly for a while untill it slows down that will help I even offered him 5 dollars off a cut. That would take him from 50 a month to 80 not really that much.
He called me a scam artist and said he won't be paying me what he owes. Well I work with a collections agency and have documented proof of what he was agreeing to pay and how often. And I have proof of the work and sold his minor 75 dollars to them for 15 dollars and let them deal with him.