I think what they were meaning as to not buying from the big box stores was that the John Deere models sold there are on the low end scale. The dealers sell the same mower but also sell the upscale models as well. You get what you pay for. I bought my D110 from Lowes and I know it is not a high end mower but that's ok as I do not need one for what I do. Bought it from Lowes even though the dealer is just a few miles away from me as the Lowes price was cheaper but I have found the parts for the mower are cheaper at the dealer. The dealer is also the authorized repairman for Lowes in my area so it was a win /win for me.