I'm thinking about getting Raptor or Raptor SD. If it's going to be Raptor I will buy from big box store (cheaper)
Question is.. How does company handle warranty claims?
I understand that if I was professional, had trailer, truck, etc - I would get from a dealer, anything happen and I just drop it at a dealer to get it fixed.
Since I don't have truck or trailer and it's only for residential use - there will be no easy way for me to transport this thing to dealer. I can pay for initial delivery but after that unit will live in my property.
What if something brakes? Where do I go and what is a process? If I can fix it myself (obvious issue) will company just ship new part to me?
Just curious, never had this kind of experience.. With my old tractor I just fix it myself, but I buy parts so noone helps me or ask questions. With cars you can drop them for warranty service and drive back with loaner.
Question is.. How does company handle warranty claims?
I understand that if I was professional, had trailer, truck, etc - I would get from a dealer, anything happen and I just drop it at a dealer to get it fixed.
Since I don't have truck or trailer and it's only for residential use - there will be no easy way for me to transport this thing to dealer. I can pay for initial delivery but after that unit will live in my property.
What if something brakes? Where do I go and what is a process? If I can fix it myself (obvious issue) will company just ship new part to me?
Just curious, never had this kind of experience.. With my old tractor I just fix it myself, but I buy parts so noone helps me or ask questions. With cars you can drop them for warranty service and drive back with loaner.