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Echo in Home Depot

Feb 9, 2013#1

jekjr

Yesterday I went in Home Depot and I saw Echo Products in there. Are these the same quailty products that the dealers sell?

This ought to be interesting because many places are not going to want to service stuff that these stores sell....

Feb 9, 2013#2

lawn mower fanatic

jekjr said:
Are these the same quailty products that the dealers sell?

I wonder this all the time....some people say they are; some say they aren't....but one thing we can agree on is you should purchase it from a dealer because they service what they sell. :thumbsup:

Feb 9, 2013#3

MowerMike

jekjr said:
Yesterday I went in Home Depot and I saw Echo Products in there. Are these the same quailty products that the dealers sell?

This ought to be interesting because many places are not going to want to service stuff that these stores sell....

Home Depot is an authorized outlet for Echo products and the products they sell are identical to those found at dealers. You can return any product within the first 30 days for refund or replacement, and they will price protect any reductions within the first 30 days. However, I'm not sure if they perform warranty repairs. Since they normally sell Echo products at retail prices, there usually is no advantage in purchasing from them over dealers. Also, dealers normally offer a better selection.

Feb 9, 2013#4

Ric

jekjr said:
Yesterday I went in Home Depot and I saw Echo Products in there. Are these the same quailty products that the dealers sell?

This ought to be interesting because many places are not going to want to service stuff that these stores sell....

Yes MowerMike is correct, Home Depot is an authorized outlet for Echo products and the products they sell are the same as those found at a dealer. There is no benefit to buying from the Big Box stores, if you should find the trimmer at home depot at a better price go to your dealer and they will match the Home Depot price and with the dealer you get there service department to do the warranty work and you know who did the work, not like HD. Remember 99% of the time a Dealer will service what he sells first, The HD customer is going on the list in last place.

Feb 9, 2013#5

jekjr

Ric said:
Yes MowerMike is correct, Home Depot is an authorized outlet for Echo products and the products they sell are the same as those found at a dealer. There is no benefit to buying from the Big Box stores, if you should find the trimmer at home depot at a better price go to your dealer and they will match the Home Depot price and with the dealer you get there service department to do the warranty work and you know who did the work, not like HD. Remember 99% of the time a Dealer will service what he sells first, The HD customer is going on the list in last place.

For my commercial equipment it looks right now that I will be using Stihl on everything I buy from now on. The John Deere dealer about 3 miles from the house has them. When I asked the guy that sold me some trimmers what the turn around time was on repair, he took me to a room that was full of different Stihl products and said these are all demonstrators. If we can't get you going immediately we will put a demonstrator in your hand to get you going till we can get yours going again unless there is that rare time when we do not have one comparable to yours to give you....

There is an Echo dealer right up the road at an ACE Hardware store. I asked him the same question and he told me that he had somebody that came in a couple of times a week during the Summer so I might be several days without my equipment if I bought from him and had a break down.

Feb 10, 2013#6

Ric

jekjr said:
For my commercial equipment it looks right now that I will be using Stihl on everything I buy from now on. The John Deere dealer about 3 miles from the house has them. When I asked the guy that sold me some trimmers what the turn around time was on repair, he took me to a room that was full of different Stihl products and said these are all demonstrators. If we can't get you going immediately we will put a demonstrator in your hand to get you going till we can get yours going again unless there is that rare time when we do not have one comparable to yours to give you....

There is an Echo dealer right up the road at an ACE Hardware store. I asked him the same question and he told me that he had somebody that came in a couple of times a week during the Summer so I might be several days without my equipment if I bought from him and had a break down.

The only thing I would watch buying from a JD dealer would be to make sure you are getting the Stihl prices, and if you buy all your equipment there he should be giving you a 10 to 15% discount. Turn around time is something that I've never worried about because when I put everything together for the business I purchased backup equipment for all my equipment and most of the time unless something is under warranty I try to do my own work if possible. The only piece of Stihl equipment I had go down was my BR 550 and it was only like three months old and when I took it in the mechanic he took it to the back and about 30 minutes later I had it back with a new coil with no charge. I can truthfully say with the exception of maintenance my Stihl equipment has been bullet proof. I'll never run anything else.

Jun 30, 2014#7

B

bobvail

jekjr said:
Yesterday I went in Home Depot and I saw Echo Products in there. Are these the same quailty products that the dealers sell?

This ought to be interesting because many places are not going to want to service stuff that these stores sell....

I don't know why a dealer wouldn't service equipment purchased elsewhere, since they are going to make a buck fixing your equipment. About 8 years ago I bought a new Goldwing using internet prices to work the dealer down to a reasonable price. One of the salesmen alluded that if I purchased out of state, I would not be a 'preferred' customer and therefore would be at the end of the fix-it line. Prior to that he said "who's going to fix it?" I told him "As an authorized dealer, you will". Also added that if it was my store he would be seeking opportunities elsewhere.

I purchased the SRM225 five weeks ago from HD and used it a couple of times. Then this week (7 days out of the 30 return policy) I cranked it up and began chopping down some large and nasty Russian thistle weeds. A few minutes into the job the cover for the string came off and flew through the air with the greatest of ease, never to be found. The line spool also escaped, but I was able to retrieve it because of the dayglo line which was easy to see. What to do" Past the return time and with no cover the machine was useless. I called and explained, adding that I could have been injured by the flying missiles and they said to bring it in. Nice lady told me she would start the return and to pick another one off the shelf. So, I guess HD ain't so bad, at least for us homeowners.

So I brought the new one home and cranked it up. About a minute later, zing! off went the bump cover and the spool. Lucky for me, everything was laying at my feet and didn't go off into the wild blue yonder.

Bottom line is I really like this trimmer. Nice relatively quiet and easy to start motor. Good egos. Eats weeds like a hungry hippo. But I have to figure out why the cover comes off. I know what is supposed to keep it in place, but so far those tangs have failed. If I can find the cover that eluded my desperate search, maybe I'll experiment with some 'adjustments' using a file or sandpaper to get those two tangs on the cover to seat properly.

Suggestions?

I had a Ryobi curved split shaft (backbreaker style) that wouldn't start, so I thought I would upgrade. Looked at the receipt and I bought it in 2000. No problems, just add gas. Maybe I'll tinker with it.

BTW - My first post - a simple hello to everyone

)

Jun 30, 2014#8

jekjr

bobvail said:
I don't know why a dealer wouldn't service equipment purchased elsewhere, since they are going to make a buck fixing your equipment. About 8 years ago I bought a new Goldwing using internet prices to work the dealer down to a reasonable price. One of the salesmen alluded that if I purchased out of state, I would not be a 'preferred' customer and therefore would be at the end of the fix-it line. Prior to that he said "who's going to fix it?" I told him "As an authorized dealer, you will". Also added that if it was my store he would be seeking opportunities elsewhere. I purchased the SRM225 five weeks ago from HD and used it a couple of times. Then this week (7 days out of the 30 return policy) I cranked it up and began chopping down some large and nasty Russian thistle weeds. A few minutes into the job the cover for the string came off and flew through the air with the greatest of ease, never to be found. The line spool also escaped, but I was able to retrieve it because of the dayglo line which was easy to see. What to do" Past the return time and with no cover the machine was useless. I called and explained, adding that I could have been injured by the flying missiles and they said to bring it in. Nice lady told me she would start the return and to pick another one off the shelf. So, I guess HD ain't so bad, at least for us homeowners. So I brought the new one home and cranked it up. About a minute later, zing! off went the bump cover and the spool. Lucky for me, everything was laying at my feet and didn't go off into the wild blue yonder. Bottom line is I really like this trimmer. Nice relatively quiet and easy to start motor. Good egos. Eats weeds like a hungry hippo. But I have to figure out why the cover comes off. I know what is supposed to keep it in place, but so far those tangs have failed. If I can find the cover that eluded my desperate search, maybe I'll experiment with some 'adjustments' using a file or sandpaper to get those two tangs on the cover to seat properly. Suggestions? I had a Ryobi curved split shaft (backbreaker style) that wouldn't start, so I thought I would upgrade. Looked at the receipt and I bought it in 2000. No problems, just add gas. Maybe I'll tinker with it. BTW - My first post - a simple hello to everyone )

We are running the PAS 225 daily and ours is about a month old. We have not had a problem with the head. Not sure what might be going on. I love that speed feed head when it comes to reloading.

Jun 30, 2014#9

B

bobvail

jekjr said:
We are running the PAS 225 daily and ours is about a month old. We have not had a problem with the head. Not sure what might be going on. I love that speed feed head when it comes to reloading.

I love it too. Maybe I bumped it into a piece of wood or something and pushed one of the two locks in. Time will tell.

Jul 1, 2014#10

Wildcat

The nearest HD is 50 plus miles from my house. I do have a Echo dealer up the road and that is where I bought my SRM225. They did all the warranty paperwork right there and I was on my way. I'm not sure how a return would even play out if something happened it but I see it going to my local repair shop where all the lawn equipment goes to.

Jul 2, 2014#11

A_tank96

Wildcat said:
The nearest HD is 50 plus miles from my house. I do have a Echo dealer up the road and that is where I bought my SRM225. They did all the warranty paperwork right there and I was on my way. I'm not sure how a return would even play out if something happened it but I see it going to my local repair shop where all the lawn equipment goes to.

I have used both, non commercial models, and honestly the Stihl is the stronger machine, however the echo runs smoother and starts easier.

Jul 3, 2014#12

Wildcat

A_tank96 said:
I have used both, non commercial models, and honestly the Stihl is the stronger machine, however the echo runs smoother and starts easier.

That is what I heard. I had a chance to buy a Stihl over the Echo but I went the Echo route due to first hand experience. Maybe one day when money is more readily available, I might try out a Stihl.

Aug 22, 2014#13

jekjr

Wildcat said:
That is what I heard. I had a chance to buy a Stihl over the Echo but I went the Echo route due to first hand experience. Maybe one day when money is more readily available, I might try out a Stihl.

We run Echo and Stihl. If you buy a larger Echo there is plenty of power.

Aug 24, 2014#14

exotion

Wildcat said:
That is what I heard. I had a chance to buy a Stihl over the Echo but I went the Echo route due to first hand experience. Maybe one day when money is more readily available, I might try out a Stihl.

This is the point I am at. When my echo stuff dies ill upgrade to top of the line stihl

Aug 27, 2014#15

jekjr

exotion said:
This is the point I am at. When my echo stuff dies ill upgrade to top of the line stihl

Ha, ha. I am replacing my Stihl stuff with Echo when the Stihl stuff dies. I still have a Stihl weedeater, hand held blower, and two sets of hedge trimmers.

I have been running two of the Echo units that interchange tools. Have an edger and a pole saw attachment plus two strong trimmer attachments.

One of my units is the little 225 and it is fine to trim everything but really heavy stuff. The other is the 280. It is strong enough to cut heavy trimming and pulls the edger great as well. The 225 works fine with the pole saw also.

Aug 27, 2014#16

Carscw

We going to go to all echo next year.
I got my wife a 225 and she loves it.

Aug 27, 2014#17

exotion

Ive never encountered anything the 225 trimmer wouldnt cut... That's reasonable for any trimmer to cut(small trees lol)

It's my 225 edger that kind of gets underpowered it just doesn't have the guts even regularly maintained edges sometimes trip it up. I cut up the blade guard because the plastic piece on the grass side of the blade is dumb and clove up so I cut that off left the rest of the guard. I've cleaned the carb 12 times in the last 2 years and replaced it twice. And they always get new air filter, plug, fuel lines, filter, breather tube, and I clean the exhaust port yearly. I blow out air filter weekly. The carb just can't handle the abuse I guess. And the under power shows really bad on the edger.

I want to get the big stihl stick edger they have a super powered one and I want it bit I will prolly wait a couple years

Aug 27, 2014#18

Ric

jekjr said:
We run Echo and Stihl. If you buy a larger Echo there is plenty of power.

Really? I run the Echo Bed Redefiner with there biggest engine a 28.1cc and it's very much under powered for its size. I think when your talking engine size and power where Echo starts at 21.2cc tops out at 28.1cc Stihl starts with the Residential series engines at 27.2 cc and there commercial series top out at something like 57.1cc.

Aug 27, 2014#19

exotion

Ric said:
Really? I run the Echo Bed Redefiner with there biggest engine a 28.1cc and it's very much under powered for its size. I think when your talking engine size and power where Echo starts at 21.2cc tops out at 28.1cc Stihl starts with the Residential series engines at 27.2 cc and there commercial series top out at something like 57.1cc.

Ya 57.1 that's the one I want

Aug 27, 2014#20

Ric

exotion said:
Ya 57.1 that's the one I want

Yeah all 23 lbs of it.

Aug 27, 2014#21

exotion

Ric said:
Yeah all 23 lbs of it.

Weight in a machine doesn't bother me. I figure it'll just make me stronger

I would like a edger that is capable of cutting the first edge on a new customer without issues sometimes the edge is 5+ years over grown and I am basically cutting 12" of sod off the sidewalk 3-5" deep

Aug 28, 2014#22

jekjr

exotion said:
Weight in a machine doesn't bother me. I figure it'll just make me stronger I would like a edger that is capable of cutting the first edge on a new customer without issues sometimes the edge is 5+ years over grown and I am basically cutting 12" of sod off the sidewalk 3-5" deep

We run the 280 power head on our edger and it does the job. We have not run into any place it did not do what was needed. I totally agree that the 225 is definately underpowered to pull an edger.

The guys working for me will also run the 280 with the string trimmer before they run the 225. They like the more power that it delivers. I normally run the 225 if I run one. It does a good job however it is not as strong as I would like it to be. We use the 225 on the pole saw attachment and it seems to do the job there.

Aug 28, 2014#23

Ric

jekjr said:
We run the 280 power head on our edger and it does the job. We have not run into any place it did not do what was needed. I totally agree that the 225 is definately underpowered to pull an edger.

The guys working for me will also run the 280 with the string trimmer before they run the 225. They like the more power that it delivers. I normally run the 225 if I run one. It does a good job however it is not as strong as I would like it to be. We use the 225 on the pole saw attachment and it seems to do the job there.

I was referring to the BRD 280 not the SRM 280 and the BRD 280 power wise is very under powered and it runs the 28.1cc engine. If you have an existing bed it does a fairly nice job but anything else it just doesn't have the power needed. I can tell you for sure ity wasn't worth the money I paid and it was a very disappointing purchase.

Aug 28, 2014#24

L

LoCo86

exotion said:
Weight in a machine doesn't bother me. I figure it'll just make me stronger I would like a edger that is capable of cutting the first edge on a new customer without issues sometimes the edge is 5+ years over grown and I am basically cutting 12" of sod off the sidewalk 3-5" deep

Look at the FS130. Best power to weight ratio that Stihl offers. Plenty of power for an edger, pole saw, bed redefiner, string trimmer, 135 degree hedge trimmer, and a brush blade. I know cause I use all of these and never had it slow down except when I weedeat fence rows where the grass is about 3 feet tall.

Aug 28, 2014#25

L

LoCo86

Ric said:
I was referring to the BRD 280 not the SRM 280 and the BRD 280 power wise is very under powered and it runs the 28.1cc engine. If you have an existing bed it does a fairly nice job but anything else it just doesn't have the power needed. I can tell you for sure ity wasn't worth the money I paid and it was a very disappointing purchase.

Stihl offers a bed redefiner. The only problem with it is that it builds up dirt on the guard. Other that that it does a good job.

Aug 29, 2014#26

LazerZLandscaping

lawn mower fanatic said:
I wonder this all the time....some people say they are; some say they aren't....but one thing we can agree on is you should purchase it from a dealer because they service what they sell. :thumbsup:

And the dealers know way more about the product.

Aug 29, 2014#27

Ric

LoCo86 said:
Stihl offers a bed redefiner. The only problem with it is that it builds up dirt on the guard. Other that that it does a good job.

They both Stihl and Echo will build up dirt in the guard, the big problem with the Stihl Bed Redefiner is only way you can get it is as an attachment for the Kombi-system.

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