The bolt holding the idler pulley on broke at the mounting bracket. I have 2 questions for the group.
The mower was purchased this spring from Lowe’s.
The bearing in the pulley doesn’t turn as freely as I would expect but it’s a long way from being frozen and the spacer in the bottom doesn’t appear to have spun in the bearing.
The break appears to be a shear failure father than a torsion failure.
Has anyone else experienced this issue and what does the group think might have happened.
I plan to replace the bolt and put it all back together, hoping this is a fluke.
If it turns out that the pulley bearing is bad and the bolt breaks again it brings up my second question. Having never been faced with a warranty claim on a mower before, how would I go about obtaining a new pulley under warranty. Replacement should be simple and I have no way to carry the deck or mower to a dealer for repairs.
Thank you for any advice you may have.
The mower was purchased this spring from Lowe’s.
The bearing in the pulley doesn’t turn as freely as I would expect but it’s a long way from being frozen and the spacer in the bottom doesn’t appear to have spun in the bearing.
The break appears to be a shear failure father than a torsion failure.
Has anyone else experienced this issue and what does the group think might have happened.
I plan to replace the bolt and put it all back together, hoping this is a fluke.
If it turns out that the pulley bearing is bad and the bolt breaks again it brings up my second question. Having never been faced with a warranty claim on a mower before, how would I go about obtaining a new pulley under warranty. Replacement should be simple and I have no way to carry the deck or mower to a dealer for repairs.
Thank you for any advice you may have.