Rednekdaddy
Member
- Joined
- Aug 24, 2011
- Threads
- 3
- Messages
- 25
I will be buying the 3 factory blade bolts (Hex .62-18 x 1.75 grade 8) for $3.50 each in the morning, from one of the other Gravely dealers 26 miles away. The washers are $5.00 each, but to me they seem to be okay, and they only have one in stock anyway. Since they said that they have plenty of the blade bolts in stock, but only have 1 washer, that tells me that most people buy that bolts but not the washers.
As for what I am going to do about the injustice I have face from this dealer, I will deal with it on Monday, and let everyone know what my actions were. Thanks for all the suggestions of things that I can do. He is not only a Gravely dealer, but is a dealer for their big brother Ariens, and also an Exmark dealer. Letters to them might go on deaf ears because they are salesmen, and most of the time they are just happy to have as many dealers as possible in an area. If my letter or email would reach someone up high enough within their company, then maybe it might trigger at least a warning letter to him concerning his unethical practices, which they feel could tarnish their name. I think I might even have a better idea on what can be done, so people can see what kind of dealer they may face if going to him for their mower repairs. I will let you know on Monday.
If you have the cash, take out a full page ad in his local paper!! Documenting exactly what went on! Don't embellish any part of the story! Then see how long it takes to get action!!