8 inch stripe longer grass being left?

Whynot

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I have the 60inch deck. 2024 bought new last summer. I forget the model. I can get if relevant. This issue was fixed last fall under warranty. The tech came out last fall to fix a loose bolt on the steering handles So it wouldn't start. I mentioned to him I waited my whole life to get a good professional grade zero turn and look what it does. My BF bought me this high end model with seat Suspension and everything. I show him I need to make two passes so effectively I only have a 2.5 ft deck. He did something. Problem went away. I probably only put max 20 hours on after the fix. Problem came back again this spring After around another 6 hours. If I make one pass with mower in anything higher than 4 inches I get a 6/8 inch wide stripe that hasn't been cut or maybe partially cut. I replaced blades hoping for a fix. No luck.. now I am supposed to bring it back to shop yet again or pay 150 an hour from when they leave the shop AND 1.30 per miles to have them come out again. So I will need to load on trailer and take it back over. Anyone here have any idea how to fix? Is this something permanent with this mower? I am so incredibly disappointed.

pic but needed to be much reduced otherwise too large
 

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slomo

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Mowers work better with certain blades. It's a deck and blade companionship deal. Deck height also comes into play.

Guessing you are using the stock OEM blades? Just read again you replaced the blades. What blades did you put on?

To me that picture looks like a low wet spot???

Is the deck packed up with clippings?

Do you mow when the grass is wet?

Are you side slinging or mulching in the weeds?
 

Auto Doc's

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Are the blades all installed the same, or is one upside down? I've seen it happen before. Also, all of the blades should be identical. It's easy to get a set of mixed size blades when purchased (loose on the shelf) at the box stores.
 

slomo

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Are the blades all installed the same, or is one upside down?
Nice catch Auto Doc. Bought several mowers with the same condition. "Just doesn't cut right".......... LOL
 

Whynot

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Mowers work better with certain blades. It's a deck and blade companionship deal. Deck height also comes into play.

Guessing you are using the stock OEM blades? Just read again you replaced the blades. What blades did you put on?

To me that picture looks like a low wet spot???

Is the deck packed up with clippings?

Do you mow when the grass is wet?

Are you side slinging or mulching in the weeds?
This was happening before I replaced the blades. Blades are brand new via ag tractor where we bought mower. When they replaced the blades they also cleaned everything out from under deck. Not a low wet spot. Mower does this everywhere. Grass was not wet. Side slinging.
 

Whynot

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To my knowledge both blades are on correctly. And they are OEM. Mower was doing this before blade replacement. And is still doing it after. Same behavior. mower did same thing when it was brand new too. Shop fixed it. It only stayed 'fixed' for a short while.
 

Whynot

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Mowers work better with certain blades. It's a deck and blade companionship deal. Deck height also comes into play.

Guessing you are using the stock OEM blades? Just read again you replaced the blades. What blades did you put on?

To me that picture looks like a low wet spot???

Is the deck packed up with clippings?

Do you mow when the grass is wet?

Are you side slinging or mulching in the weeds?
I think the guy did this but..... I will have to ask. I don't work on mowers. I am a woman and not the mechanical type. I turn the key and it starts. Now give me an Austin Martin race car and I can drive it successfully on the racetrack at over 200mph (don't expect me to know how the engine works outside the basics ) or an AF mainframe and I can hack in Or rewrite your database. This damn mower just is annoying.
 

SeniorCitizen

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I am guessing the problem , when fixed under warranty by their repairman , was never discussed ?
 

Honest Abe

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I have the 60inch deck. 2024 bought new last summer. I forget the model. I can get if relevant. This issue was fixed last fall under warranty. The tech came out last fall to fix a loose bolt on the steering handles So it wouldn't start. I mentioned to him I waited my whole life to get a good professional grade zero turn and look what it does. My BF bought me this high end model with seat Suspension and everything. I show him I need to make two passes so effectively I only have a 2.5 ft deck. He did something. Problem went away. I probably only put max 20 hours on after the fix. Problem came back again this spring After around another 6 hours. If I make one pass with mower in anything higher than 4 inches I get a 6/8 inch wide stripe that hasn't been cut or maybe partially cut. I replaced blades hoping for a fix. No luck.. now I am supposed to bring it back to shop yet again or pay 150 an hour from when they leave the shop AND 1.30 per miles to have them come out again. So I will need to load on trailer and take it back over. Anyone here have any idea how to fix? Is this something permanent with this mower? I am so incredibly disappointed.

pic but needed to be much reduced otherwise too large
where exactly does this 6-8" stripe appear? Left side, middle, or right side.....? A picture shooting at ground level might be better...
 
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