Recent content by RetireeRon

  1. RetireeRon

    How can a Honda mower be this bad?

    I know no one likes to hear negative things about the products we all like so well, so feel free to skip this one if that’s you. My HRX217 mower is back in the shop for the sixth time since I bought it new in January 2017. Let’s see, one of the drive wheels wouldn’t work. Both height adjusters...
  2. RetireeRon

    Can't Pull Mower Backwards - HRR216VLA to bearing conversion

    My mower was built in 2016 and I bought it in January 2017. It’s headed back to the dealer for the fifth time already. I paid well over $700.00 for this mower and at my age was sure this would be my last mower purchase. As aggravating as it is, I’ll keep it until February 2022 when the warranty...
  3. RetireeRon

    Giving My Thoughts on Honda hht25/hht35 Trimmers

    I bought the HHT25 back in 2017 and haven’t had a single issue with it. Hands down the best trimmer I’ve owned, and I’ve had Echo, Craftsman, and others. None of them come close in comparison to the Honda. The price was very steep for what it is but I bought it for the (hopefully) reliability of...
  4. RetireeRon

    Can't Pull Mower Backwards - HRR216VLA to bearing conversion

    Wow, I had no idea how wide spread this problem is. Since my mower is still under warranty it’s ready to go back to the dealer for the second time to fix the “won’t roll backwards” issue. It’s really hard for me to accept that Honda knows full well this is a design flaw yet won’t accept...
  5. RetireeRon

    So disappointed in my Honda mower

    Well, you may be right about that. As a long time Honda associate, now retired, I wanted to support the company that had been so good to me and my family. I guess the moral of the story is sometimes it works out and sometimes it doesn’t.
  6. RetireeRon

    So disappointed in my Honda mower

    Thanks everyone. I have already located a new dealer. The closest one to me is at a Northern Tool store that I check out once or twice a year. Next time I’m there I will be speaking to them about having them service my mower going forward. I knew the dealer was lying to me all along and was...
  7. RetireeRon

    So disappointed in my Honda mower

    UPDATE: I wanted to wait until I discussed my concerns with Honda before commenting again, and I am now ready to put closure on this. The positive that has come out of this is that Honda has confirmed that my mower came with a full 60 month warranty, not the 36 months the dealer kept insisting...
  8. RetireeRon

    So disappointed in my Honda mower

    UPDATE: picked up my mower from the dealer Saturday morning. They replaced a camshaft O-ring as well as some type of gasket. I don’t have any specific details because the service manager isn’t exactly the type to answer questions, at least not without griping about it. Couldn’t make out the...
  9. RetireeRon

    So disappointed in my Honda mower

    Back in the late 80’s and early 90’s Honda would sometimes bring associates in the office and have them make calls to customers just to check on how well they liked their new Honda product. Of course, Honda has grown so big since then that customer care is mostly reactive vs. proactive. I’m not...
  10. RetireeRon

    So disappointed in my Honda mower

    I will definitely call customer support. I’m just waiting to see how all of this latest adventure shakes out. At this point I don’t expect Honda to do anything for me, but they do need to hear about this mower.
  11. RetireeRon

    So disappointed in my Honda mower

    Back on January 17th 2017, I purchased a new HRX217HYA mower from a nearby dealer. I was told that the mower came with a three year warranty, and I paid just over $750 for it. From the very first I have had intermittent problems with this mower, and I have listed them below. * One of the wheels...
  12. RetireeRon

    Honda string trimmer question

    I have the HHT25SLTA trimmer, and as I knew I would I'm already tired of the bump head that works part of the time. After just the third time the head isn't working correctly. I thought I would ask this group if they know of a good, non bump style replacement head. Jacks small engines has a few...
  13. RetireeRon

    My six month review of new Honda

    Back in January I bought a new Honda mower from a dealer here in Florida. Paid over $700.00 for it, though the exact number escapes me at the moment. Now that I've had the opportunity to use it 7 or 8 times(major drought here this spring) I'd like to share my thoughts on this mower. First, the...
  14. RetireeRon

    New member with new mower

    Hi everyone! Just found this forum and am looking forward to participating with the Honda group. I'm a long time Honda associate from the auto side and recently retired.
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