Customer states, hit a stump and now deck is making terrible noises

ILENGINE

Lawn Royalty
Received this mower last week after the customer said she hit a stump and deck started making loud noises and was vibrating. I think the issue long before she hit the supposed stump.
 

Attachments

  • blades.jpg
    blades.jpg
    991.6 KB · Views: 114
I'm curious if the deck also broke some of aluminum spindle housings.
No broken spindle housings. She said she hit a stump.. I don't think there was a stump involved. I think the worse of the 3 blades came apart and go so imbalanced she thought she hit something.

All 3 of the blades had their tips line up after the new blades were installed, so nothing was even bent other than the old blades.
 
ehhhh, you service guys are just mad cause she's trying to get her money's worth out of those blades. Oh ya, was there any oil in this mower, or had it all been used as well . . . . .
 
ehhhh, you service guys are just mad cause she's trying to get her money's worth out of those blades. Oh ya, was there any oil in this mower, or had it all been used as well . . . . .
Oil level was fine. Maybe not at the full mark but within tolerances. Did an oil and filter change along with a new air filter while I had the mower.
 
Back
Top