bertsmobile1, I don't know you. But I believe you're a guy who tries to do your job well. Yet, for some reason you believe others don't want to do their best. You believe businesses find the cheapest shippers regardless of whether they deliver on time. You believe retailers would rather find the low-cost supplier irrespective of whether their product works. You don't understand that most businesses have competitors and that customers have options. Frankly, you don't understand business.
If you had a leaky faucet that leaked the day after the low-cost plumber fixed it, would you use that plumber next time? Apparently, you would. Well, most people wouldn't. They care about quality and satisfaction, not just price. And businesses are aware of that. Darwin could have written a book on business. It's survival of the fittest, not a bunch of uncaring fools who spend their time squeezing money from customers who don't know better.