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Stens 520-572

#1

StarTech

StarTech

Heads up on this one as the installation snap ring is wrong. Does not fit even if you open the ends enough. I am lucky to have saved the snap ring from 15 yrs ago that works. See image for comparison. The ears are too wide and don't fit even on diamond of the square hole, plus can't open it enough without twisting. Complainant already filed with Stens.
1755984020336.png


#2

A

Auto Doc's

Let me guess.... transmission input shaft?

Hey, the guy in accounting and inventory said it would work. LOL

"It's just a stupid snap ring" What's the worst that could happen?


#3

Hammermechanicman

Hammermechanicman

The wrong one is coming in the amazon/ebay kits too.

I reported to stens about a belt for cub cadet being the wrong size. Sent pictures. Never heard anything back


#4

sgkent

sgkent

time to take the old one with you to Ace Hardware. They have an excellent snap ring selection. McMaster Carr does too but you'll have to measure it with some calipers rather than match it.


#5

StarTech

StarTech

I'll hang on to the inverted internal snap I got here. May be years again before I need it.

I beginning to think some just don't give a hoot if we get the right parts or not as long as they get their money upfront. maybe that why they went with all payment by credit card.


#6

sgkent

sgkent

D-E-I combined with "free" Covid payments and cheap labor all over the world, add to it we got accustomed to working 50 - 80 hour weeks at their age. Stuff in accountants and consultants saying we can outsource your people cheaper than you can staff and train them - perfect storm.


#7

Hammermechanicman

Hammermechanicman

sgkent said:
time to take the old one with you to Ace Hardware. They have an excellent snap ring selection. McMaster Carr does too but you'll have to measure it with some calipers rather than match it.
Click to expand...
Its not used as a tru arc ring. It's a tool for a kohler fuel pump.


#8

Hammermechanicman

Hammermechanicman

StarTech said:
Heads up on this one as the installation snap ring is wrong. Does not fit even if you open the ends enough. I am lucky to have saved the snap ring from 15 yrs ago that works. See image for comparison. The ears are too wide and don't fit even on diamond of the square hole, plus can't open it enough without twisting. Complainant already filed with Stens.
View attachment 71618
Click to expand...
These HF hose pliers work pretty wellScreenshot_20250825_220715_Chrome.jpg


#9

StarTech

StarTech

But not for opening up the snap rings. It is that Stens has put the wrong snap ring in the kit. I have found the correct inverted internal snap ring at McMasters just have wait for my next order as I don't the snap ring right as the old reserved one worked.

Even with the snap ring pliers I have the external snap ring can only open so much before it pops off the tool.

Anyway the JD LT160 is back up and running for the customer.

But this thread was more to inform that Stens is currently including the wrong snap ring in the fuel pump kit so anyone that gets one may need the correct snap ring.


#10

Hammermechanicman

Hammermechanicman

StarTech said:
But not for opening up the snap rings. It is that Stens has put the wrong snap ring in the kit. I have found the correct inverted internal snap ring at McMasters just have wait for my next order as I don't the snap ring right as the old reserved one worked.

Even with the snap ring pliers I have the external snap ring can only open so much before it pops off the tool.

Anyway the JD LT160 is back up and running for the customer.

But this thread was more to inform that Stens is currently including the wrong snap ring in the fuel pump kit so anyone that gets one may need the correct snap ring.
Click to expand...
I use the pliers instead of the snap ring.


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