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Reporting back for future HRZ216 owners with similar issues that find this thread. Happy to report I figured out the issue. The problem was in fact the disengaged wheel tension spring (P/N 24468-VE1-T00). The bracket I posted in my reply goes in a slotted hole from outside to in. The slot can be...

Just found this bracket that may have fallen off from somewhere? I'm assuming this is where the other end of the spring attached to

Last week during my mow, self propel stopped working. I may have heard a sound but had a ear buds in and can't recall exactly. I manually pushed the mower to finish my mow. Nothing happened when engaging the clutch lever. Upon looking under the mower, I saw that the v-belt had slipped and was...