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A friend has the same mower - wasn't making a huge sound so when she took it in for servicing they said there was a recall on the bearings and replaced them. I'll be out there soon and upload a short video so perhaps you all can discern more.

I had been cutting some extremely tall grass with my Bad Boy without any problems. When I finished, I stopped, disengaged the blades and there was a loud screeching/clunking noise as the blades came to a stop. Shut it off - have cleaned everything - no obstructions - looks like all is intact -...