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I have contacted them a dozen times. The first time all I asked them to do was send me a $6 spring. Their response has always been contact an authorized service center. One that is about 25 miles away said he doesn't pickup farther than 20 miles but could look at it in about 6 weeks if I bought...

Lowes has a bunch of exclusions on power equipment and appliances, so that's not an option.

I got the spring and replaced that and in 2 hours it was broke again. The deck belt is not supposed to be adjustable, but the idler spring hooks into a eyelet bolt that has 3 inches of thread on it. I have asked Husqvarna the procedure of how that is supposed to be tightened up and all they will...

I got mine from Lowes trying to save a few dollars. Buying from a dealer with a shop probably would of saved me the headache. Every dealer that I could find tells you that it will be 5 or 6 weeks before they can look at it whereas if I bought it from them they probably would of wanted to get me...

Finally was able to get the new Zero Turn MZ54 delivered on Thursday and started mowing with it on Saturday morning. Mowed for about 2 hours and then the blades stopped. Upon inspection, I see that the spring on the idler for the deck belt is broke. Not a good look for a brand new mower...