Took the mower into the shop to have belts replaced and tune up. Told them it wasn't cutting level and needed someone to look at that. Lady called and said it was ready. Got mower back home and found that (1) tune up work (oil change, etc.) wasn't done, and (2) cutting height was now way off. At the highest cutting level the deck is only 2 3/4" off the ground; at the lowest adjustment (notch one) the deck drags the ground. I normally like to cut the fescue at 3.5" and this is impossible now with the mower being set up like it is. Plus the deck is 3/4" lower on one side than on the other. Called and was told that "they've been in business for 46 years and we think we know what we're doing." Not going back there.....ever. I guess I got lazy and opted to pay someone to do things I could've done myself, so now I need to see if I can straighten this mower out. Can anyone tell me if there is an adjustment mechanism on the deck that raises and lowers the settings so that when I have it on the highest (fifth) height it will actually cut at 3.50 inches? Also, how do I adjust it so the right to left cutting height is the same on both sides? Any pics would be most greatly appreciated! Thanks