Some how I knew that I would get slammed by you, but thought I would post anyway. If you would have worked with your dealer and Toro when you first started seeing problems, my experience is you would not have had to pay much or anything. This is even if it is just out of warranty. I suspect that when you finally went in, you had a chip on your shoulder and the dealer figured he would not please you no matter what he did. I also see you changed your profile to make it look like I can't read. Sorry, but I've been around the block more than once and have dealt with people like you before. Seeing you do that makes me question even more if you are telling us the whole truth, I'll bet there are a few things left out. My rant is over and I'm not going to get anywhere with you, so I'll leave you to your problem. Good luck to both you and the next poor dealer you go to, you'll both need it.
WOW, just WOW. Never changed my profile--maybe it's time for new glasses?
Honestly, you prequalified your comments by saying I'll probably get slammed for this--but. Let me guess you can't go to the gas station and fill up ur car and get a cup of coffee without ending up in an argument with someone?
If you think my reply was a "slam" you'd never be able to order a sandwich in a NYC deli without being reduced to tears.
I did contact my dealer, again it was right after the 2 year mark, they'd be happy to pick up my mower and go to bat w/ Toro for me. It would only cost $100 to send the driver and trailer, no guaranties anything would be covered by Toro, any exploratory labor they did would be at my cost. Sent Toro a letter explaining my problem, the short version was, it's passed warranty period--tuff ****.
I've been around the block a few times myself and learned the honey verses vinegar thing also. I'm not the one that went out of my way to start an argument, that was you.
I'm sure you have dealt with people like me many times. People who spent hard earned money and where expecting a minim of value for the money we spent. Those are the people we are, you seem to have a problem with those people.
In 40 years you never saw a defect from the manufacture? From the guy doing a service on the equipment? It's always something the owner did, is that what you would have us believe?
If that's bullshit you are trying to sell, it's not me that has the credibility problem, it's you.
Moving forward and out of crazy town, I ordered the B&S 19hp engine today. Believe it or not it's something Lowe's carries, I should have it the coming week. I know I should have tried to deal w/ someone local but after the runaround I got from the dealer last time out, I'm pretty gun-shy about dealing with mom and pop stores. If I have a problem with it and for some reason I can't get this to work at all, Lowes will take it back minus a 15% special order fee.
If anyone is interested I'll keep you up to date on this project and that issues I run into, what I did to resolve them---- I'll ever post some pix, if I can figure out how.
Thanks again to everyone and yes I do mean everyone for the input and for keeping this entertaining.
Jim D.