Has anyone else had countless issues with their Big dog or Hustler equivalent? What really steered me to the Big Dog was the flip up deck. I did and still do love the ease of being able to sharpen and change blades easily. That is a great idea and has worked out great! Unfortunately that is where my love for the mower ends.
I bought my first Big dog and instantly had issues with the fuel gauge which I know is a common issue, but then I had several bolts fall out, come loose because the lock nut was never installed or bolts that were never installed in the first place. All of these ended up causing down time or other issues. I honestly think I got the end of day Friday mower. I had it back to the dealer so many times before it even had 80 hours on it that the manufacturer gave me a new mower.
Once I received the new mower we went quite a while with no issues with the exception of 2 different gas gauges that still didn't work. Then at the end of last season the starter shelled out locking the mower up, so another trip to the dealer for the starter along with another new type of gas gauge that is supposed to work. First attempted mowing of the season this year the mower now dies every time I attempt to engage the blades and blows the 15 amp fuse below the seat. The dealer is now coming back to get the mower and fix again. He thinks it is a clutch on the deck causing the issue. I will add the gas gauge still doesn't work.
At this point i'm seriously fed up with the brand, and I've been looking at other manufacturers. I had a dealer that sells Ferris and Hustler tell me I should ask for my money back. Has anyone heard of this?
I bought my first Big dog and instantly had issues with the fuel gauge which I know is a common issue, but then I had several bolts fall out, come loose because the lock nut was never installed or bolts that were never installed in the first place. All of these ended up causing down time or other issues. I honestly think I got the end of day Friday mower. I had it back to the dealer so many times before it even had 80 hours on it that the manufacturer gave me a new mower.
Once I received the new mower we went quite a while with no issues with the exception of 2 different gas gauges that still didn't work. Then at the end of last season the starter shelled out locking the mower up, so another trip to the dealer for the starter along with another new type of gas gauge that is supposed to work. First attempted mowing of the season this year the mower now dies every time I attempt to engage the blades and blows the 15 amp fuse below the seat. The dealer is now coming back to get the mower and fix again. He thinks it is a clutch on the deck causing the issue. I will add the gas gauge still doesn't work.
At this point i'm seriously fed up with the brand, and I've been looking at other manufacturers. I had a dealer that sells Ferris and Hustler tell me I should ask for my money back. Has anyone heard of this?