Starter rope won't retract at times.

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theoncomingstorm

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• Aug 8, 2019 / Starter rope won't retract at times.

• #1

Just bought a Hyper tough string trimmer (Made by MTD). The fifth time I used it, the rope wouldn't return. I started taking of the housing, got all the screws out, then it retracted. It seems to happen about 1/3 of the time.

Should I just replace the starter or can this be fixed without spending any more money on a 3 month old trimmer.

Thanks!

 

I

ILENGINE

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• Aug 8, 2019 / Starter rope won't retract at times.

• #2

I would look into seeing a dealer about warranty. Could be an issue with the starter pulley jamming up or in some cases I have seen the starter housing warp causing the pulley to jam.

 

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bertsmobile1

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• Aug 9, 2019 / Starter rope won't retract at times.

• #3

Don't normally post a do as he says, but it is new , do as Illengine has suggested.
Don't fool with it yourself it is not your problem right now.

 

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theoncomingstorm

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• Aug 9, 2019 / Starter rope won't retract at times.

• #4

I tend to agree that a return is what needs to be done but that depends on whether or not Walmart will do an exchange. And if they don't MTD specifically excludes the starter in my warranty.

But I thank you both for your advice.

 

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bertsmobile1

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• Aug 9, 2019 / Starter rope won't retract at times.

• #5

The rope will not be covered because it is a normal wear item but the actual mechanism and the spring pawls etc are warranty items.

 

tom3

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• Aug 9, 2019 / Starter rope won't retract at times.

• #6

Whatever you do be careful with the spring. If it flies out it's a super B!tc# to get rewound and back in place. Seems odd that a new machine should have this type of problem, I'd guess, as above, something is warped - probably why they don't stand behind this. If it's still nice and clean, put in the box and return it. Walmart is pretty lenient on this stuff. Or buy another just like it and keep this one for future parts.

 

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Rivets

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• Aug 9, 2019 / Starter rope won't retract at times.

• #7

If this is one of the new Briggs 3.5 hp engines with the plastic carb and starter mechanism, some of them have had this problem due to a plastic starter cup and plastic starter pawls. ,This could be easily covered under warranty. Post the engine model, type and code numbers please.

 

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ILENGINE

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• Aug 9, 2019 / Starter rope won't retract at times.

• #8

Rivets said:

If this is one of the new Briggs 3.5 hp engines with the plastic carb and starter mechanism, some of them have had this problem due to a plastic starter cup and plastic starter pawls. ,This could be easily covered under warranty. Post the engine model, type and code numbers please.

Click to expand...

Rivets, it is one of the hyper tough MTD build probably like a Remington style string trimmer.

 

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Rivets

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• Aug 9, 2019 / Starter rope won't retract at times.

• #9

Sorry to the OP, I missed that in the original post. What I posted does not apply. Thanks IL for pointing out my mistake, 10 hour day, must be tried.