Husqvarna Tracking bolts different depths/front wheels make a clunk sound

[Flanjet]

Hey Everyone,
Just got a new Z460, was delivered yesterday. I noticed the tracking bolts are not at the same depth, with the one on the right protruding about 3mm more then the left. Doesnt sound like a lot but my eyes say it is. Is there anything to be concerned about? The guy said the bolts are fine and that I mustn't touch them. He felt it was running too fast and was dangerous and I mustn't adjust them.
The other thing is the front wheels both make a clunking sound when turning. He said this was normal.
Ive attached some pics, server wont allow a vid file for the wheels, too big.
Anything I need to be concerned about?

Thanks in advance.

 

[ILENGINE]

Does the mower track straight. If not then they need adjusted. If straight your OCD will get the better of you. Not sure what the front wheel clunk would be.

 

[Flanjet]

Hi Ilengine,
No, it wasnt tracking straight. I adjusted the bolts all the way, then set tracking from there. Ive regreased the wheels to see if that makes a difference.

Thank you for your reply.

 

[Flanjet]

The wheel clunk is coming from the wheel shaft knocking against the wheel bracket. Theres a bit of play between the shafts and bracket.
Is it normal to have that bit of play?

 

[ILENGINE]

Sounds like excessive play to me

 

[hlw49]

Try tightening the axle bolts but not to point to where the wheels won't turn freely.

 

[StarTech]

Well first for $7K plus mower it should setup properly.

Second on the front forks take a look and see if the spacer (item 12) is tight against forks (item 8). If not tighten up the thru bolt (items 9,10,11). There needs to be a little play but not a lot so the wheel can freely turn on it spacer axle.