If all you install is OEM parts, you will have some customers complaining about high prices. A larger dealership that repairs John Deere (for example) can seek OEM high dollar parts, the customers are expecting this. A small shop is trying to keep service and quality consistent, while keeping costs fair and reasonable. I had had really good results with aftermarket parts in general. I don’t even send back small parts that don’t work that I paid say$22 bucks for. It isn’t worth the time or trouble. Make a note of it, and move on.
But if you bought it from a site that has feedback make sure you leave negative feed back before you move on to help deter others .
Don't be abusive so in this case "defective part does not seal around carb so leaks " is all that is needed , perhaps an "Avoid this vendor" but limit it to that .
I left so much negative feedback that ebay itself wanted a "please explain"
So I told them in detail what was wrong with every defective item
Their reply is what turned me off ebay for good
"Did you ask for refund or replacement "
MY reply was " what so they can sell more defective parts to others who might not complain"
Ebay "That is not a fair attitude this vendor has sold zxcvb items with less than 5% negative feedback "
Me "So they are still selling defective parts and only 5% of those who bought them could be bothered to report it.
Ebay then suspended that account ( I had multiple ones )
One vendor even offered to pay me to remove my negative feedback as it would damage their future sales .
Not quite how feed back is supposed to work .
As far as Evilpay is concerned so long as the vendor replaced or refunded then all is well & I should rescind the negative feed back
