Okay, just picked up a new hrr216VKA. Everything looks great but noticed the right front wheel is slightly off the ground. The surface is level and the front wheels are both in the same adjustment position. Is this normal on newer mowers?
If it is less than 1/16 inch off the ground on a perfectly level surface, I wouldn't worry about it. More than that and you probably have a bent deck.
It looks to be 1/16 of an inch off the ground. If I put any upward pressure on the handle bar, both front wheels operate correctly.
My brand new HRR216 is exactly the same..not great quality. Oh and mine is right front as well.