Looking to buy...how important is a local dealer?

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tx82

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• Apr 28, 2017 / Looking to buy...how important is a local dealer?

• #1

All, live in texas, and have a 3 acre property to take care of. I'd love to get a Gravely but the closest dealer is ~5 hours away. Local to me, besides the box stores, is Exmark.

Would this deter you from getting a Gravely?

Thanks!

 

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Darryl G

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• Apr 29, 2017 / Looking to buy...how important is a local dealer?

• #2

Personally I think having a good local dealer for your equipment should be your primary consideration. It was the main reason I just bought a Bob-Cat mower even though I'm a die-hard Exmark fan.

 

55TBird

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• Apr 29, 2017 / Looking to buy...how important is a local dealer?

• #3

I think having a local dealer is pretty darn important. I'm a homeowner that cuts a only a few acres once a week and I know that with any machine, s#%*! happens. At times I've ordered parts online and fixed what I could myself, but there is nothing like running 10 minutes down the road to get a part right when you need it. But parts are one thing, service is another. Unless you are a mechanic, you will occasionally need to haul it in and 5 hours away would be some serious butt pain.

You might ask the Exmark dealer if they would service a gravely.

 

reynoldston

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• Apr 29, 2017 / Looking to buy...how important is a local dealer?

• #4

I say get what you want. Unless you plan to spending a lot of time at the dealer. You can buy your OEM parts for any repairs off the internet cheaper then you can buy them from the dealer. Dealers come and go.

 

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tx82

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• Apr 29, 2017 / Looking to buy...how important is a local dealer?

• #5

thanks all for the feedback. I guess, more than anything, I didnt know what annual maintenance really consisted of.

My fear is that the one Exmark dealer, switches to another brand, and I'm back at square one. The joys (not really) of living in west Texas.

 

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tx82

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• Apr 29, 2017 / Looking to buy...how important is a local dealer?

• #6

55TBird said:

I think having a local dealer is pretty darn important. I'm a homeowner that cuts a only a few acres once a week and I know that with any machine, s#%*! happens. At times I've ordered parts online and fixed what I could myself, but there is nothing like running 10 minutes down the road to get a part right when you need it. But parts are one thing, service is another. Unless you are a mechanic, you will occasionally need to haul it in and 5 hours away would be some serious butt pain.

You might ask the Exmark dealer if they would service a gravely.

Click to expand...

I asked, it was an astounding no.