upupandaway
Well-Known Member
- Joined
- Jul 3, 2015
- Threads
- 33
- Messages
- 590
I have a echo shc-225 where the cutter shattered. It broke inside the gearbox. the broken part then broke the gearbox.
Being home use, it is still "under warranty" about 4 years old. I use quotes because the dealer told me odds are echo will give some lame excuse and not cover it. calling echo, they said similar. Echo hinted they wouldn't cover it and gave some more lame excuses.
Being I don't repair for a living, any echo person out there that could file the warranty claim for me and actually get them to send me parts?
I only use it occasionally for tall bushes and I didn't cut wires with it- the teeth are perfect shape so the cutter just broke.
TIA
Being home use, it is still "under warranty" about 4 years old. I use quotes because the dealer told me odds are echo will give some lame excuse and not cover it. calling echo, they said similar. Echo hinted they wouldn't cover it and gave some more lame excuses.
Being I don't repair for a living, any echo person out there that could file the warranty claim for me and actually get them to send me parts?
I only use it occasionally for tall bushes and I didn't cut wires with it- the teeth are perfect shape so the cutter just broke.
TIA