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Alert #13-704
Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Hustler and BigDog Lawn Mowers
Units: About 18,000
Manufacturer: Excel Industries Inc., of Hesston, Kan.
Hazard: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Incidents/Injuries: The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Description: The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Consumer Contact: Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites Hustler Turf - Zero Turn Mower, Lawn Tractor, Riding Mower and Residential and Commercial Zero Turn Radius Lawn Mowers and Tractors - Big Dog Mowers and click on Product Recall Information for more information.
Hustler Lawn Mowers
Hustler 1500 Riding Greens
Hustler FasTrak
Hustler FasTrak SuperDuty
Hustler Sport
Hustler Super Z
Hustler TrimStar
Hustler X-ONE
BigDog Lawn Mowers
BigDog A Series
BigDog C Series
BigDog R Diablo
BigDog R PowerBar
BigDog R Series
BigDog T Series
BigDog X Series
BigDog X Diablo [SIZE=-1]
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.
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Recall Alert
U.S. Consumer Product Safety Commission
Office of Communications Washington, D.C. November 1, 2012U.S. Consumer Product Safety Commission
Alert #13-704
Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Hustler and BigDog Lawn Mowers
Units: About 18,000
Manufacturer: Excel Industries Inc., of Hesston, Kan.
Hazard: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Incidents/Injuries: The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Description: The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:
BrandModel NameTypeSerial Numbers Hustler1500 Riding GreensRiding 10062845 through 11081604 FasTrakZero Turn riding 10121082 through 11120946 FasTrak Super DutyZero Turn riding 10091717 through 12054999 SportZero Turn riding 10120377 through 12054999 Super ZZero Turn riding 10109017 through 12054999 TrimStarWalk-behind 11033546 through 12054999 X-ONEZero Turn riding 10090765 through 12022041 BigDogA Series Zero Turn riding11100596 through 12054999 C Series Zero Turn riding11031908 through 12054999 R DiabloZero Turn riding12020696 through 12054999 R PowerBarZero Turn riding12020892 through 12054999 R SeriesZero Turn riding11021137 through 12054999 T SeriesWalk-behind11050815 through 12054999 X SeriesZero Turn riding11039001 through 12054999 X DiabloZero Turn riding11090151 through 12054999
Sold at: Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Consumer Contact: Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites Hustler Turf - Zero Turn Mower, Lawn Tractor, Riding Mower and Residential and Commercial Zero Turn Radius Lawn Mowers and Tractors - Big Dog Mowers and click on Product Recall Information for more information.
Hustler Lawn Mowers
Hustler 1500 Riding Greens
Hustler FasTrak
Hustler FasTrak SuperDuty
Hustler Sport
Hustler Super Z
Hustler TrimStar
Hustler X-ONE
BigDog Lawn Mowers
BigDog A Series
BigDog C Series
BigDog R Diablo
BigDog R PowerBar
BigDog R Series
BigDog T Series
BigDog X Series
BigDog X Diablo
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[SIZE=3pt]The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.govCPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.
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